We are pleased to announce that Shaleza Guytan has been promoted to Assistant Property Manager at The Apartments at Metro Centre.
Shaleza has over 10 years of residential leasing experience. Prior to coming to David S. Brown in early 2018, Shaleza worked for Morgan Properties, Southstar Management and Regional Management. Her many years in the industry have prepared and groomed her for this role as David S. Brown’s newest management team member.
Throughout her career, Shaleza has over performed in her leasing and administrative duties. The level of customer service Shaleza provides our residents is remarkable. Shaleza is skilled at relationship building and understands that today’s renter has many options. The customer experience is what cements relationships and Shaleza delivers that day after day. She consistently meets her sales goals and well exceeds the required benchmark scores on her performance shops without fail.
In the absence of an onsite Property Manager, prior to Nicole Lanza coming aboard, Shaleza showed initiative by stepping up and taking on more responsibility. Her knowledge of the community, the residents and her ability to take on challenges will serve her well in her new role. In 2019, Shaleza received the National Apartment Leasing Professional (NALP) designation through the Maryland Multi Housing Association. Her community, Metro Crossing was the recipient of the bronze award for elevator community of the year at the 2019 Star Awards.
Over the next few weeks, Shaleza will transition into her new role as we open our newest community at The Apartments at Metro Centre, The Met.